Our highly experienced Support Coordinators are committed to enriching the lives of individuals through support and collaboration to ensure that support coordination services are delivered efficiently and in a timely manner based on the individual’s needs. Currently, we serve Bergen, Essex, Hudson, Somerset, Middlesex, Monmouth, Morris, and Passaic Counties. We value and adopt a person-centered and strength-based approach to deliver outcomes to individuals throughout the planning process.
Your care is our top priority, and we are dedicated to building partnerships with individuals, their families, and team members to help individuals live fulfilling lives.
Planning Process & Access to Services
- Individuals will be assigned a Support Coordinator (SC).
- The SC will complete a Person-Centered Planning Tool (PCPT) with the individual, their family, and team to gather information and identify strengths.
- The SC will coordinate and facilitate a team meeting to identify service needs and develop the Individual Service Plan (ISP).
- The SC will explore and link individuals to the appropriate services.
- Waiver Assurance Coordinators (DDD staff) will approve the plan, authorize the service, and provide quality assurance.
- The SC will provide quality case management and maintain phone and face-to-face contact on a minimum of a monthly basis with the individual, their support team, and providers to ensure that the ISP and services are being delivered appropriately.